TERMS & CONDITIONS
Welcome to Ruhi Syal. By accessing and using this website (www.ruhisyal.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. General
This website is owned and operated by Ruhi Syal.
Throughout the site, the terms “we”, “us”, and “our” refer to Ruhi Syal.
By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
If you do not agree to these terms, please refrain from using this website.
2. Products & Services
• All products are subject to availability.
• We reserve the right to modify or discontinue any product without prior notice.
• As our garments are handcrafted and couture-based, slight variations in color, embroidery, or detailing may occur.
• Product images are professionally photographed. Minor color variations may occur due to lighting or screen settings.
3. Pricing & Payments
• All prices are listed in INR (₹) unless otherwise specified.
• We reserve the right to update prices at any time without prior notice.
• Payments must be made through the secure payment methods available on our website.
• Orders will be processed only after successful payment confirmation.
4. Order Confirmation
• Once an order is placed, you will receive a confirmation email.
• We reserve the right to refuse or cancel any order at our discretion.
• In the event of cancellation by us, a full refund will be processed to the original payment method.
5. Shipping & Delivery
• We offer Pan-India shipping and international shipping at applicable rates.
• Delivery timelines may vary depending on product availability and shipping location.
• Made-to-order or custom pieces may require additional processing time.
• Ruhi Syal is not responsible for delays caused by courier services or unforeseen circumstances beyond our control.