SHIPPING POLICY

At Ruhi Syal, each piece is carefully prepared and dispatched with attention to quality and detail. Below are our shipping guidelines.

Most of our garments are made-to-order, therefore processing begins after order confirmation. Preparation time may vary depending on the design, customization, and workload.

Estimated dispatch timeline: 1-2 weeks (may vary for certain pieces).

You will be informed if your order requires additional time.

We offer complimentary shipping across India.

Once dispatched, delivery typically takes 2–7 business days, depending on the destination city.

We ship worldwide. International shipping charges are calculated based on package weight, size, and destination country and will be shared before dispatch.

For international orders, any applicable custom duties, import taxes, or local charges are the responsibility of the customer and must be paid to release the shipment.

Once your order is shipped, tracking details will be shared via email / WhatsApp so you can monitor delivery progress.

While we aim to deliver within the estimated timeframe, delays may occur due to:

Ruhi Syal is not liable for delays once the order has been dispatched.

Please ensure your shipping details are accurate. We are not responsible for delivery issues caused by incorrect or incomplete address information provided at checkout.

If your package arrives visibly damaged, please notify us within 24 hours of delivery with photos so we can assist you.